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FAST & FREE Shipping! Most orders ship within 24-48 hours of being placed!
FAST & FREE Shipping! Most orders ship within 24-48 hours of being placed.

Frequently Asked Questions

Cat Cave Beds - Common Questions

Frequently Asked Questions

Do cat caves have a hard bottom?

No. Your cat cave is crafted from 100% Organic soft, pliable Merino wool. 

 

Do cat caves come in more than one size?

Yes. All of our cat caves come in the standard size with a  7-8" opening, 10-11" height, 18-19" width suitable for cats up to 18 lbs. We offer some colors in Extra Large with an opening of 10", a height of 15" and a width of 20", suitable for cats up to 30 lbs. 

Will my new cat cave hold its shape?

Your cave will come folded either in 2 (if you purchase more than one) or in quarters. When you open it up, you will 

 

Caring For Your Cat Cave

Can I put my cat cave in the washing machine?
We recommend spot cleaning your cat cave with warm water and a sprinkle of baking soda and a vacuum if needed.

Cozy Cat Cave Beds Shipping Policies

All of our cat caves ship from our warehouse in Asheville, North Carolina, USA! Most orders will ship the same day they are received if the order is placed before 3pm EST. Orders placed after 3pm EST will ship the following day. A tracking number will be emailed to you as soon as your cat cave is on its way to you!

Our cat caves typically ship via UPS, however there are times when we may utilize other carriers. Regardless of what carrier is used, you will always receive tracking information as soon as your order is processed.

Contact the Support Team

We are always available to answer any questions that you have! Our store hours are Monday through Saturday 8:00am to 6:00pm and we encourage you to give us a call at (970) 497-6566. If you would like to reach us outside of those hours, please send a request or question to customer support via email.

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Give Us A Call

+1 (800) 864-5816

Store Hours

8-6 EST M-Sa